Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.
Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website.
Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.
For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.
We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.
Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.
The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.
Yes. Customization options vary by model and can include logo printing, product colors and lighting colors. Send us your artwork, preferred product and order quantity so we can confirm the available options and provide a quotation.
Depending on the model, our LED wristbands support manual, remote or DMX control. For synchronized audience lighting, please confirm the wristband model and compatible control equipment before ordering. Share your venue layout and planned lighting effects so we can discuss a suitable setup.
Start with the audience size and the effect you want to create. LED wristbands leave guests’ hands free, while LED glow sticks give fans something to wave. For coordinated lighting, check control compatibility first. Include your event duration, venue layout and branding needs when discussing product options.
Outdoor suitability depends on the model and expected conditions. Before ordering, tell us whether your event may involve rain, splashes or prolonged outdoor exposure. Please confirm the selected product’s water-resistance rating and usage limits; do not assume all LED products are waterproof.
Please contact us to check sample availability for your chosen model. Let us know whether you need a standard sample or a customized version. Ask us to confirm the sample cost, preparation time and shipping charges before arranging testing or artwork approval.
Please include the product name or model, quantity, logo requirements, delivery destination and required arrival date. For remote-controlled or DMX event products, also describe your venue and control needs. If you have not selected a model, tell us how you plan to use the products.
